Devil May Cry 5 Collectors Edition

Shipping Policy

Shipping Policy
Updated November 4th, 2018

Shipping methods and estimated arrival times are estimates only. All times are estimates and subject to force majeure.  

DOMESTIC SHIPMENTS:

  • Standard Shipping: 5-7 Business days, Newgistics Parcel Select
  • Expedited Shipping: 3-5 Business days, USPS Priority Mail

 

Shipping cost

The final shipping cost is generally calculated by the weight of the item(s), the shipping address, and the chosen shipping method (ground, expedited, international).  The final shipping and handling cost can be calculated from the Shopping Cart.

Shipping Discounts

We occasionally offer discounted or free shipping options as part of sales promotions. If this shipping is chosen, we will ship your order using the Standard Shipping option. Sometimes these shipping options can be slow and may take longer than originally intended to be delivered.

Processing

Most orders normally ship within 1-2 business days.  Some international orders may take up to 3 business days to process.  Orders are not processed after 12pm (MST) or on weekends.  Any orders placed during this time will be processed within the normal time frame.  If you place an order after 12:00pm MST with expedited shipping, your item will not ship until your order has been processed on the next business day.  Please allow up to 24 hours for online updates. 

Packaging

Apparel will ship either in a soft envelope or a box, depending on the number of items in the order.  For U.S. shipments, lithographs, screen print posters, and all other artwork are rolled and shipped in a sturdy poster tube.  Orders containing both apparel and artwork are shipped in multiple packages.  If a significant amount of time has passed and you don’t have a tracking number, please contact Customer Service.

Shipping Large Items

Items such as large statues or collector's editions will come in their own shipping box.  These items may require a separate shipping cost and may be packaged separately than other items in your order. 

Shipping Restrictions

Please understand that only orders with final delivery made by USPS will deliver to a P.O. Box. No tracking is available for Standard International Orders.

Cart Purchase Restrictions

Some items may be flagged as CART PURCHASE RESTRICTION  and they will require you to have that item be the only item in your cart at checkout.   This is usually due to the size of the package being so large that to ship it with other items would be vastly expensive.  

Having more than an item like this in your cart will prevent you from selecting a shipping option.  Once you've removed other items you should be able to select a shipping carrier as normal